Duties include, but are not limited to:

·        Engineer IT solutions to meet customer and project requirements.

·       Troubleshoot, repair, maintain, install, and perform testing activities on various computer equipment, peripherals, data communication, and computer network systems;

·       Assemble, install, configure and test computer equipment;  

·       Develop and maintain software and hardware inventory and tracking systems;

·       Maintain and update documentation, procedures and user manuals;

·       Monitor system use, performance, device capacities and status;

·       Recommend and implement system security management measures;

·       Recommend and implement approved modifications to hardware and software configurations;

·       Respond to and resolve trouble tickets and calls using a high level of problem solving, follow-up and customer service skills; and,

·       Identify user needs, resolving computer issues and provide appropriate user training.

A  System Administrator will assume duties of corresponding scope and responsibility.   This position reports to the Manager of Information Technology.